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Located near J.C. Penney and Entrance 8, the Customer Service Center is open and available to assist with many services. Illinois Lottery Tickets are available for purchase through a customer service representative or via the lottery vending machine during regular mall hours. Instant scratch-off tickets may be redeemed during customer service operating hours (see below). The center also offers the following services Lost and Found Safety Escorts Mall Directories Bus Schedules…Read More