Located near J.C. Penney and Entrance 8, the Customer Service Center is open and available to assist with many services.
Illinois Lottery Tickets are available for purchase through a customer service representative or via the lottery vending machine during regular mall hours. Instant scratch-off tickets may be redeemed during customer service operating hours (see below).
The center also offers the following services
- Lost and Found
- Safety Escorts
- Mall Directories
- Bus Schedules
- Wheelchair Rental (Temporarily unavailable)
- Mall Event Information
Please note the current amended hours:
Monday – Wednesday 10 am – 5 pm
Friday 10 am – 5 pm
Sunday 11 am – 6 pm