Apply for Guest Services Representative – Part Time using the link below:
Are you ready to make new friends in a highly interactive role?
Golf Mill Shopping Center is hiring a customer service representative that will serve as an informational resource for all mall patrons. This role is crucial to the overall experience at Golf Mill Shopping Center. This role must have the ability to multi-task while paying close attention to detail. We are looking for someone who is focused on customer service and willing to address both positive and negative feedback from mall patrons. This role is also required to sell and payout lottery tickets, which often have high demand.
This is a part-time, entry-level position that does not require any previous experience, you will be thoroughly trained on all aspects of the position. If you have high energy, a positive attitude and a willingness to learn, this position may be right for you!
- Selling and payouts of Illinois Lottery Tickets
- Balancing of cash drawer
- Answering telephone for customer inquiries
- Greet visitors warmly and address their needs enthusiastically
- Handling customer complaints
- Knowledge of store and shopping center information
- Interaction with shopping center departments
- Excellent customer service skills and phone skills that convey a positive attitude
- Prior cash handling experience
- Lottery experience a plus, but not required
Salary based on experience.